1. SMS Messaging Service & Consent
“By agreeing to these terms and conditions you agree to receive automated marketing and informational SMS text messages from Epiphany Clinic. These messages may include appointment reminders, payment reminders, and other information related to your account or services with us. The frequency of these messages will vary depending on the purpose but in no case will you receive more than 5 per month. You may opt out of these messages at any time by unsubscribing or informing us directly at 801-477-7294. Standard message and data rates may apply. You acknowledge that you have read and understood our Terms and Conditions and Privacy Policy.”
“By submitting this form, I consent to receive SMS text messages from Epiphany Clinic for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.”
2. Data Sharing & Third Parties
Consumer information is not shared with third-parties for marketing purposes.
We do not sell or share your personal information. As a company that respects your privacy, we affirm that we do not sell or share your personal information as those terms are defined under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
3. Terms and Conditions (Terms of Service)
By opting in to receive SMS messages from Epiphany Clinic (“we,” “us,” “our”), you agree to the following terms:
- SMS Messaging Service: By providing your phone number, you consent to receive SMS messages, including updates, promotions, and other relevant content.
- Message Frequency: You will receive up to 5 messages per month.
- Message and Data Rates: Message and data rates may apply based on your mobile carrier’s terms.
- Privacy Policy: Your information will be handled in accordance with our Privacy Policy, which can be viewed at epiphanyclinic.com/privacy-policy/.
- Opt-Out Instructions: You can opt out at any time by replying “STOP” to any SMS message. You may also contact us directly at 801-477-7294.
- Liability: We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.
- Eligibility: By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.
Notice of Privacy Practices (HIPAA)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Legal Duty
Epiphany Clinic is required by applicable federal and state law (including the Health Insurance Portability and Accountability Act – HIPAA) to maintain the privacy of your Protected Health Information (PHI). We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your PHI. We must follow the privacy practices that are described in this Notice while it is in effect. We will notify you if we discover a breach of your unsecured PHI.
How We May Use and Disclose Your Protected Health Information (PHI)
We use and disclose PHI for Treatment, Payment, and Health Care Operations (TPO):
- Treatment: We may use or disclose your PHI to a physician, advanced practice clinician, compounding pharmacy, or other healthcare provider providing treatment to you.
- Payment: We may use and disclose your PHI to obtain payment for services we provide to you.
- Health Care Operations: We may use and disclose your PHI in connection with our healthcare operations, which include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, and accreditation.
Other Permitted Uses and Disclosures
We may also use or disclose your PHI without your written authorization in the following situations:
- As required by law, including public health activities, law enforcement, or in response to a court order.
- To avert a serious threat to the health or safety of a person or the public.
Any other uses and disclosures not described in this Notice will be made only with your written authorization, which you may revoke at any time.
Your Patient Rights Regarding Your PHI
- Right to Access: You have the right to look at or get copies of your medical records and other PHI, with limited exceptions. You must make a request in writing to obtain access to your PHI.
- Right to Request Restrictions: You have the right to request that we place additional restrictions on our use or disclosure of your PHI. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency).
- Right to Confidential Communications: You have the right to request that we communicate with you about your PHI by alternative means or to alternative locations. You must make your request in writing.
- Right to Amend: You have the right to request that we amend your PHI if you believe it is incorrect or incomplete. Your request must be in writing, and it must explain why the information should be amended.
- Right to an Accounting of Disclosures: You have the right to receive a list of instances in which we or our business associates disclosed your PHI for purposes other than treatment, payment, healthcare operations, and certain other activities.
Questions and Complaints
If you believe your privacy rights have been violated, you may complain to us using the contact information below, or you may file a complaint with the U.S. Department of Health and Human Services (HHS). We will not retaliate in any way if you choose to file a complaint.
Contact us
For more information about our privacy practices, or to file a complaint, please contact:
Epiphany Clinic
119 S Pacific Dr, Suite 102, American Fork, UT 84003
Phone: 801-477-7294
Email: office@epiphanyclinic.com
